Domestic And Home Insurance Cover
How would you react if one day you came home from a busy day in school or at work and are welcomed with an army of firefighters struggling to combat flames emanating from your house?
Alternatively arriving home equally from a busy day just to be welcomed with a broken door or window and finding that your whole house was ransacked, this is after you were sure you left your house door locked and even had your husband or child or friend double-check that it is locked? Or opening your house door just to find your furniture hovering around your living room after a heavy down pour?
What would you do in this situation? Where would you begin? Regaining what you've lost? Whether you rent or own a house, your home is the most important place on the planet for you and your family. As a result, it is critical to have an effective domestic insurance package in place to protect your home from any unforeseen events.
Frequently Asked Questions On Domestic And Home Insurance Cover

This insurance covers private dwelling houses or private flats, their contents, the legal responsibility of the owners and tenants, and domestic servants. It also requires liability coverage in the case of an accident at home or on the premises.


Any of the following persons or individuals can take a domestic insurance cover

  • A homeowner
  • A landlord
  • A tenant

Domestic insurance in Nairobi covers a variety of areas which include the following;

  1. Accidental damage to residential houses

A domestic cover in Kenya kit covers you against liability in the event that your home is destroyed by internal explosions such as gas or fire, or external activities such as a plane crash that hits your home. The majority of insurance firms will review your policy for all potential causes of unintended harm, and will usually exempt any actions directed against the house or arising from legal action, such as a court order to demolish.

  1. The contents of a home from loss or injury.

As the insured, you will be covered for the loss or harm to the contents of your home under the policy. The following are some of the things that are covered by it:

  • Your personal liability as well as the liability of your household members
  • Movable possessions such as furniture, radio systems, fixtures, televisions, household goods, and other electronic appliances
  • Valuables such as cameras, watches, jewellery, laptops, mobile phones, and other electronic appliances
  • Breakage of breakable items such as television sets, glass top tables, wall clocks, and glass cabinets.
  1. The obliteration of your home

If your home is maliciously destroyed, for example, by civil attacks such as protests, strikes, or civil commotion, which may cause harm to your home’s windows and interior. Your home insurance policy will compensate you for any liabilities that might arise as a result of such an event.

  1. Personal liability and that of household members

A domestic kit protects you and your family from physical harm or even death if you or a member of your family is injured or killed while inside your home. However, if the damage was caused by negligence, the insurance provider would not pay out on the lawsuit.

  1. Domestic workers in instances of death, injury, or illness.

The majority of insurance providers provide extra benefits to your domestic worker’s policy, giving them an advantage if they are hurt at work.

  1. Loss and damage occasioned by unprecedented situations.

Your domestic insurance package will protect you against the loss or damage to your home or household contents caused by lightning, earthquakes, volcanic eruptions, bombings, flooding, and external forces impacting the building, among other things.

  1. Reimbursement for all repair costs

A good domestic insurance package will reimburse you for all costs incurred while paying for all loss or damage to your home as a result of various events. This may include costs for repairing fixtures and fittings, as well as costs for the fire department, debris removal, and emergency home repairs.


These are some of the factors to consider when deciding on which insurance company to choose for your home insurance coverage:

  • The types of protection they provide

You should carefully read what is included in the coverage to ensure that it includes the coverage you require the most. For example, if your home is in a high-risk flood zone, you may need to select home insurance that includes flood coverage.

  • The amount of the insurance policy

You must carefully ensure that your property is insured at an appropriate amount in light of the renovations you have made to your home. Check that the sum insured is sufficient. Otherwise, you would have to bear a significant portion of the loss.

  • The claim procedure

When purchasing domestic insurance, make certain that the insurance company’s claim process is clear and straightforward. As a result, in the event of a loss, you would prefer to receive claim payments as soon as possible in order to repair your home rather than having to wait.

  • Examine the insurance company’s history or background.

An insurance company may occasionally run flashy advertisements. Still, you must be a discerning investor and look at how long the company has been in business and how well it has performed over the years. Examine the customer reviews and feedback. When selecting an insurance company, you should look for one with a proven track record.


The cost of domestic insurance coverage varies depending on the insurance company you choose.

The cost of the insurance will be determined by several factors, which are listed below.

  • Where you live, whether in the country or in the city

For example, if you live in an area with a higher than average burglary rate, it is unavoidable that your insurer will consider this when calculating your premiums payable. Furthermore, some areas are prone to flooding or are affected by large tree roots, which can cause subsidence, tree fall as a result of earthquakes, or strong and heavy rains.

In short, the higher your premiums are likely to be, the greater the risk of loss or damage to your property and possessions.

  • The insured value of your belongings

The value of your household contents and belongings, such as furniture and electronic equipment, significantly raises your domestic premiums. The higher the premiums to be paid, the greater the value of the items to be covered.

  • The property’s size and structure

The general rule is that the overall rebuild costs of a larger property, including costs for the building’s specifics, will be higher than those of a smaller property.

  • History of Claims

This can either reduce or increase the cost of your domestic insurance premiums. Individuals who have filed multiple claims will almost certainly be required to pay higher premiums than the actual amount.


In the event of an accident that necessitates a claim, the insured should take the following steps.
1) You should first notify the police of any loss or damage caused by theft, malice, riots, or strikes, and they will provide you with a police abstract report.
2) The claim should then be made in writing by filling out a claim form and submitting it to the insurance company or directly contacting the insurance company.
3) Following that, your claim will be registered, and a claim reference number will be issued upon receipt of the claim.
4) In the event of property damage, the following documents must accompany the notification.
• A completed claim form
• A technical report indicating the extent and cause of the item’s damage (s). This must be obtained from the repairer after the damaged property has been verified.
• Proof of purchase of the destroyed items, such as invoices, receipts, importation documents, warranty cards, and so on.
• A repair invoice, if the item is repairable.
• If the recovered items are irreparable, they must be surrendered to the insurance company before payment is made.

5) In the event of theft, the following documents must accompany a notification.
• A completed insurance claim form
• A police abstract report describing the incident
• If a mobile phone is stolen, the network service provider will issue a handset blockage certificate.
• Purchase invoice for the misplaced item or items
• Where items have been replaced or repurchased, a replacement invoice is issued.
• Accessories left behind, if any, ought to be stated.

6) Your claim will be settled once the insurance company has received complete documentation, conducted any necessary investigations, and determined that the incident was genuine

After getting advice on the best possible home insurance cover in Nairobi from our team at Edenbridge Capital, you will require the following documents to purchase the cover:
• A copy of your national identification card (ID)
• A duly completed proposal form will be generated from the website of the insurance of choice
• A schedule of the items to be insured under each category and their total values, whether household goods e.t.c
• Nature of the building construction and its location
• In case of jewellery being insured, a valuation certificate for the jewellery

Get contacted by one of our Domestic Insurance experts

We at Edenbridge Capital have partnered with the best insurance companies in Kenya to bring you the best, favorable and affordable insurance covers tailor made to suit your needs. Our team works around the clock to ensure that we cater to your needs. We are ready to offer advice and options that suit your needs when choosing a domestic insurance cover.
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